Privacy Policy

1. Introduction

Skoutex Technologies S.L. (hereinafter "SKOUTEX", "we", "us", or "our"), with CIF B24985947, is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

2. Data Controller

3. Information We Collect

We may collect the following types of information:

3.1 Personal Data

• Name and contact information (email address, phone number)
• Company name and job title
• Account credentials
• Communication preferences

3.2 Usage Data

• IP address and browser type
• Device information
• Pages visited and features used
• Time and date of visits

4. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing demo requests and inquiries
• Sending promotional communications (with your consent)
• Improving our platform and user experience
• Complying with legal obligations
• Detecting and preventing fraud or abuse

5. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you have given explicit consent for specific purposes
• Contract: When processing is necessary to fulfill our contractual obligations
• Legitimate Interest: When we have a legitimate business interest that does not override your rights
• Legal Obligation: When we are required to process data by law

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your consent

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another service
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@skoutex.com.

9. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.